Last updated: [Insert Date]
[Insert Legal Entity / EBG Group Entity] (“Adhira & Appa”, “we”, “us” or “our”) respects your privacy. This policy explains what personal data we collect through [Insert Website] (the “Website”), why we collect it, and the choices and rights you have. We process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
1. Information we collect
Information you give us when you fill in a form on the Website:
- Contact form: name, email address, phone number, subject and message.
- Franchise enquiry: name, phone, email, occupation, city, state, PIN code, preferred café format, investment capacity, property details, launch timeline, F&B experience, how you heard about us and your message.
- Career application: name, phone, email, LinkedIn profile, qualification, experience, current company and designation, location, current and expected CTC, work status and notice period, reason for change, your resume and an optional cover letter.
Information collected automatically when you visit: IP address, browser and device type, the page a form was sent from, and similar technical data used to keep the Website secure and working.
2. How we use your information
- to reply to your questions, feedback and requests;
- to assess franchise enquiries and contact you about franchise opportunities;
- to review job applications and contact you about roles;
- to protect the Website and our forms from spam, fraud and abuse;
- to improve the Website and our services;
- to meet legal and regulatory obligations.
3. Consent
By submitting a form you consent to us using the information you provide for the purpose of that form, including contacting you by call, email or WhatsApp. You can withdraw your consent at any time by writing to [Insert Email]; this does not affect processing that took place before you withdrew it.
4. Google reCAPTCHA
Our forms are protected by Google reCAPTCHA v3, which checks whether a form is being sent by a person or a bot. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google. Google’s Privacy Policy and Terms of Service apply.
5. Cookies
The Website uses essential cookies and similar technologies needed for it to work and stay secure. Embedded content (such as videos and maps) and services like reCAPTCHA may set their own cookies. You can block or delete cookies in your browser settings, although some parts of the Website may then not work properly.
6. Sharing your information
We do not sell your personal data. We share it only with:
- companies in our group and our franchise team, where needed to handle your enquiry;
- service providers who host the Website or help us run our business, under confidentiality obligations;
- authorities, courts or others where required by law or to protect our rights.
7. How long we keep it
We keep personal data only for as long as needed for the purpose it was collected for, or as required by law. Job applications and resumes are kept only while they are needed for recruitment, unless you ask us to delete them sooner.
8. Security
We use reasonable technical and organisational measures to protect your data, including secure connections, restricted access and private storage for uploaded documents. No method of transmission or storage is completely secure, however.
9. Your rights
Subject to applicable law, you may ask to access, correct, update or erase your personal data, withdraw consent, or nominate another person to exercise these rights on your behalf. To make a request, contact us using the details below. We will respond within the time required by law.
10. Children
The Website is not directed at children, and we do not knowingly collect personal data from anyone under 18 through our forms.
11. Links to other websites
The Website may link to other websites and social media platforms. Their privacy practices are their own; please read their policies.
12. Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it last changed.
13. Contact and grievance officer
For questions, requests or complaints about your personal data, contact our grievance officer at [Insert Legal Entity / EBG Group Entity]:
- Email: [Insert Email]
- Phone: [Insert Phone]
- Address: [Insert Address]